Is the contractor a member of North American Technician Excellence (NATE)?
NATE is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry. As an independent, non-profit national organization supported by a broad-based coalition of industry leaders, NATE represents a shared commitment to improving the HVAC/R industry through voluntary testing and certification.
NATE supporters include contractors, distributors, education and training providers, manufacturers, technicians, utilities, and their respective trade associations.
Is the contractor a member of the Better Business Bureau (BBB)?
The BBB is a nonprofit organization supported by local businesses. It is dedicated to promoting and fostering the highest ethical relationship between businesses and the public through consumer and business education and voluntary self-regulation. BBB''s have a national reputation for fairness because they remain neutral in a dispute.
Diamond HVAC has been a Better Business Bureau Member since 1990.